Remote Assistance

If you have been directed here by one of our Customer Service representatives, please follow the directions given and enter the 4 digit join code in the box below:

Live Chat

Live Chat support is available for EZBIS Service Agreement subscribers from Monday through Friday 8am until 5pm CST. EZBIS customers without service agreements are charged at the standard per-minute rate for Live Chat support.

Due to the technical and intricate nature of some issues, Live Chat inquiries may be directed to call Customer Service at (800) 445-7816 for better assistance.

LiveZilla Live Chat Software

Hours of Business

Our Customer Service department is open from 8am until 5pm CST and can be reached at (800) 445-7816, option 5.

Additionally, you can email for further assistance or to send us requested documentation for inquiries.


Our Customer Forums are a great way to discuss the features of E·Z BIS, as well as provide feedback about the program. You may discover tips and ideas from other users that can make the E·Z BIS program more efficient for your practice. Click here to access our Forums.

Frequently Asked Questions

Our FAQ is a simple way to view answers and solutions to commonly asked questions about the E·Z BIS program. Click here to view our FAQ.

Are you looking for EZBIS product information or to schedule a demo of EZBIS? Go to